Online scams - Bank of Cyprus

Online Scams

How this type of fraud works: 

The Bank of Cyprus urges its customers and the public in general to be extra vigilant as fraudsters increasingly use advanced technology and AI to create highly convincing fraud scams with the ultimate purpose of deceiving the public. 

They claim to be the Bank, by leveraging deepfake visuals, promoting fake unique Investment opportunities, which look authentic; They send posts via Social media and realistic unsolicited phishing emails & SMSs with links which redirect to fake webpages to deceive users into providing their credentials, banking and other personal details. They also contact the public through phone and Social media chats trying to convince them that “you must act immediately” or that “they have a great investment opportunity”. 

While we remain committed to enhancing our fraud prevention measures, staying alert is critical for protecting yourself. 

How to stay safe: 

  1. Only Trust Official Bank Websites and Channels to access your accounts (Internet Banking & Mobile App) or to obtain information on the Bank’s products & Services. 
  2. Never click on any links in Emails, SMS, App Text Messages, Social media posts or Ads and forward such messages to abuse@bankofcyprus.com 
  3. Always Verify Before Trusting: Always contact us directly through official channels to confirm the legitimacy of any message or request that you may have obtained. 
  4. Be Cautious with Personal Information: Never share your Internet Banking-Mobile App passcodes, One Time Passwords (OTP), Card details and PINS, even if someone claims to be from the bank. 

Cease any suspicious call Immediately and report them to 800 00 800 or +357 22128000 if calling from abroad.