Business Continuity and Operational Resilience
Our Commitment to Business Continuity and Resilience
At Bank of Cyprus, we are committed to safeguarding the interests of our customers, employees, and stakeholders by maintaining robust business continuity and disaster recovery capabilities. Our Business Continuity Management System (BCMS) is designed in line with international standards (ISO 22301:2019), the directives of the Central Bank of Cyprus, and the EU Digital Operational Resilience Act (DORA). This framework enables us to continue delivering essential banking services and protect our reputation, even in the face of unexpected disruptions - such as natural disasters, cyber incidents, or other operational challenges.
Comprehensive Planning and Governance
Our BCM framework takes a holistic, Group-wide approach to identifying potential threats and assessing their impact on our operations. It provides a structured methodology for risk and threat assessment, business impact analysis, and the development of effective recovery strategies. The framework is overseen by our Board Risk Committee and is regularly reviewed and tested to ensure its effectiveness and compliance with regulatory requirements. All business units - including subsidiaries and branches - maintain customised continuity plans that are integrated into the Group’s overall strategy, enabling the timely recovery of critical functions within pre - established objectives.
Continuous improvement and stakeholder confidence
We believe that operational resilience is an ongoing journey. Our continuity plans are regularly tested through simulations and drills, and we invest continuously in staff training and awareness to ensure preparedness at all levels.
By maintaining strong relationships with key partners and third-party providers - and embedding a culture of continual improvement - we inspire confidence in our ability to support our customers and communities, under any circumstances.’