Feel safe with your card

Unless otherwise required,
it is recommended to avoid disclosing your entire card number when performing card-not-present transactions (remote transactions) over phone conversations or via electronic messages
Always keep your card in your wallet
from the moment you’ve received and signed it
Create your own Personal Identification Number (PIN)
and never disclose it to anyone
Make sure your card is returned to you
after each transaction
If your card has expired and you haven’t received a new one
contact your branch or call 800 00 800 (+357 22 128000 international calls)
If your address has changed or if it is incorrect,
please contact your branch immediately

By phone

800.00.800 local calls or +35722128000 from abroad

Monday to Friday, 07:45 until 18:00 Saturday and Sunday 9:00 until 17:00

JCC Payment Systems Ltd – 24-hour service

Tel: 22 868100, if you are calling from abroad +357 22 868100

Fax: 22 868591, from abroad +357 22 868591

and freeze or report it instantly under “Cards” section