More information

• For QuickLoan

  What is the interest rate?

  Learn more on our interest rates here

  Who is eligible for this product?

  Permanent residents of the Republic of Cyprus who need a solution for every financing need. If you are not a permanent resident of the Republic of Cyprus or if you have not resided in the Republic of Cyprus for the last one (1) year, contact a Relationship Officer in our Branch Network to find out your options.

  Can I change my mind?

  You have the right to withdraw from the agreement within 14 calendar days from the date of its conclusion when the facility is provided without any guarantees / securities or is secured with personal guarantees.

  FAQs for QuickLoans

  How can I check the status of my application?

  You will be informed of your application status via a message on your mobile or via 1bank.

  Can I add a joint borrower?

  QuickLoan products are available to one borrower. You can apply with a joint borrower through your servicing Branch.

  What supporting documents do I have to submit?

  A proof of income may be requested within the online procedure.

  Do I have to cover my loan with an insurance?

  No, you don’t have to. However, if you are interested in doing so, contact your servicing Branch. Terms and conditions apply.

  Are there any initial fees associated with the application?

  QuickLoan products are offered without any initial bank charges (arrangement or documentation fees). You will only have to pay stamp duty as per the relevant legislation which applies from time to time. 

  Find out about all Bank fees from the Table of Commissions and Charges

  What does the automated assessment of my application, the automated decision-making and the automated processing of my personal data and profiling involve?

  Applications for QuickLoan products are assessed electronically based on your creditworthiness, repayment ability and the Bank’s credit policy as applicable from time to time.

  The decision for the approval or rejection of the online credit application will be reached by processing your personal data using solely automated means (including profiling), without human involvement, and only after we have your explicit consent to do so.

  Profiling under this procedure involves the automated processing of your personal data to analyze, evaluate and predict your creditworthiness and ability to repay the facility.

  The Bank will use only the necessary information that will allow the assessment of your creditworthiness and repayment ability and to make responsible, fair and informed lending decisions.

  The Bank will use information that you provide, as well as information derived from the Bank’s internal sources (that is your personal and contact details, employment, income, expenses, family structure, spending habits, conduct on other accounts / facilities / guarantees / securities, payment arrears on other accounts / facilities, judgement debts, whether your personal data has been verified and updates for anti-money laundering purposes) and external sources (that is bankruptcy records, i.e. arrears, non-performing facilities and judgement debts at other banks from Artemis Credit Bureau). You can learn more in the Bank’s Privacy Statement ,

  The application may also be automatically referred to the Bank for further evaluation by an officer.

  Do I have the right to object to the automated decision?

  Yes, you have the right to request re-examination of the application by a Bank’s officer by contacting your servicing Branch. 

  Can I withdraw from the application process at any time before submitting it or after a decision is reached by the Bank?

  You can withdraw your application at any time. If you have entered any information, you have the choice to save it and resume with the application at a later stage or discard it. If you choose to discard it, the information you entered will not be saved. Your application will be automatically discarded if you remain inactive for a period of 15 days.

  If a decision is reached by the Bank, you can still withdraw your application at any time before entering into a contract for the granting of the facility but before the expiration of the decision, as mentioned in the relevant notification letter. This does not affect your other rights regarding the processing of your personal data.

  You can also withdraw from the contract within a specified timeframe and subject to certain conditions. More information on your right to withdraw from the contract will be provided in the pre-contractual information for the credit facility which will be made available to you, as well as in the agreement for the granting of the facility.

  How is Bank of Cyprus protecting my privacy and handling my personal data?

  The Bank is committed to protecting your privacy and handling your data in an open and transparent manner. You can learn more in the Bank’s Privacy Statement , where you can also find further details on your rights, for example your right of access, right to request correction, the right to lodge a complaint etc.

  How can I sign my legal documents after approval? Is it possible to use a digital signature?

  After your application is approved, you will receive a relevant message both on your mobile phone and in 1bank.

  You will be able to choose to sign using a digital signature, provided that certain conditions are met. If you do not choose to sign using a digital signature or if the conditions set are not met, the documents will be signed at your servicing branch, unless you have indicated otherwise during the application.

  The use of digital signature is currently available only for applications submitted through the BoC Mobile app.

  What are the conditions for using a digital signature?

  • The accounts for deduction of expenses and repayment of the loan installments must exclusively belong to you. If no such accounts exist, you are given the option to open a new e-Instant account which can be used to carry out transactions through 1bank, for online purchases and for the repayment of the installments of loans and cards.
  • The language in which the documents are issued must be your language of communication.
  • No additional terms and conditions are set for the financing by a Bank officer.

  If  I am entitled to sign using a digital signature, how is the purchase made and what is the cost?

  The digital signature is used exclusively for the signing of the documents required for the specific financing. There is no charge for this.

  How fast can I have the loan amount in my account?

  If approved, the loan amount will become available to you the working day following the signing of the contractual documentation at the latest.

  I am not a customer of the Bank. Can I still apply?

  Yes. You can download the BoC Mobile app and register. Then, you will be able to connect to 1bank (Terms and conditions apply). You can apply for this facility either via Internet Banking or via the BoC Mobile app.

  Useful information on interest rates, fees, instalment payments and the right to withdraw from the agreement

  Is my installment affected by fluctuations of the interest rates?

  For floating rate loans, the interest rate can be changed at any time (upward or downward) depending on base rate changes. The variable interest rate consists of the base rate plus margin. Every time the total interest rate changes, your loan installment will also change.

  For fixed rate loans, the interest rate does not change under any circumstances. Thus, your installment remains constant, unaffected by a possible rise in interest rates, however it should be noted that, at the same time, you do not benefit from a possible reduction in interest rates.

  What are the initial fees?

  Some facilities may bear initial fees, payable when they are granted.

  Initial bank fees

  • Arrangement fees: these relate to the Bank’s costs for preparing and evaluating your application.

  • Documentation fees: a fixed charge for the preparation of legal documents, the charge is determined by the facility amount.

  For applications submitted through the Bank’s digital channels, you do not pay any initial Bank fees.

   Government fees

  These fees are regulated by relevant law as follows:

  • Mortgage registration fees paid to the Land Registry.

  • Fees relating to stamp duty of the facility documents and paid to the Commissioner of Taxation.

  • Fees paid to the Land Registry in cases where the transfer of property from one owner to another is necessary.

  Fees paid to third parties

  These are fees related to valuations carried out on behalf of the Bank by approved valuers for mortgaged property, or fees related to life and/or home insurance.

  Find out about all Bank fees from the Table of Commissions and Charges

  What do I need to know about loan instalment payments?

  • You can provide instructions in writing, so that your instalment is paid automatically from your account.

  • You can pay your instalments as determined by the terms of your loan. Please make sure to designate a date that is convenient for you. Should this date change, you need to promptly contact your servicing branch.

  • Delayed instalment payments incur additional costs, increasing the cost of your financing.

  • Should your financial circumstances change and you are unable to keep up with instalment payments per the terms of your contract, please get in touch promptly with your servicing branch in order to agree a new repayment schedule adapted to your new circumstances.

  What happens if I pay off my loan/instalments early?

  Where a loan is paid off early, or instalments are paid early in relation to the agreed schedule, the Bank will charge costs depending on the type of interest rate and the amount that was paid off early.

  What is the Annual Percentage Rate (APR)?

  The Annual Percentage Rate (APR) is the total cost of the financing to the consumer. The APR includes all financing expenses paid by the client to either the Bank or to third parties (e.g. government fees, valuation expenses, insurance etc).

  The APR is considered to be the best tool for comparing the real cost for the customer as it includes all the financing expenses. It helps you form a complete picture and to compare the Bank’s schemes with the schemes of other banks. 

  Can I change my mind?

  You have the right to withdraw from the agreement:

  • Within 5 business days from the date of its conclusion, when the facility is secured with a mortgage on a house

  • Within 14 calendar days from the date of its conclusion when the facility is provided without any guarantees / securities, or is secured with personal guarantees.

   

• For QuickCard

  Who is eligible for this product?

  Permanent residents of the Republic of Cyprus. If you are not a permanent resident of the Republic of Cyprus or if you have not resided in the Republic of Cyprus for the last one (1) year, contact a Relationship Officer in our Brach Network to find out your options.

  How can I check the status of my application?

  You will be informed of your application status via a message on your mobile or via 1bank.

  What supporting documents do I have to submit?

  A proof of income may be requested within the online procedure.

  Are there any initial fees associated with the application?

  QuickCard products are offered without any initial bank charges (arrangement or documentation fees).

  Membership fees apply based on the type of the card. You can check the Table of Commission and Charges.

  What does the automated assessment of my application, the automated decision-making and the automated processing of my personal data and profiling involve?

  Applications for QuickCard products are assessed electronically based on your creditworthiness, repayment ability and the Bank’s credit policy as applicable from time to time.

  The decision for the approval or rejection of the online credit application will be reached by processing your personal data using solely automated means (including profiling), without human involvement, and only after we have your explicit consent to do so.

  Profiling under this procedure involves the automated processing of your personal data to analyze, evaluate and predict your creditworthiness and ability to repay the facility.

  The Bank will use only the necessary information that will allow the assessment of your creditworthiness and repayment ability and to make responsible, fair and informed lending decisions.

  The Bank will use information that you provide, as well as information derived from the Bank’s internal sources (that is your personal and contact details, employment, income, expenses, family structure, spending habits, conduct on other accounts / facilities / guarantees / securities, payment arrears on other accounts / facilities, judgement debts, whether your personal data has been verified and updates for anti-money laundering purposes) and external sources (that is bankruptcy records, i.e. arrears, non-performing facilities and judgement debts at other banks from Artemis Credit Bureau).  You can learn more in the Bank’s Privacy Statement.

  The application may also be automatically referred to the Bank for further evaluation by an officer.

  Do I have the right to object to the automated decision?

  Yes, you have the right to request re-examination of the application by a Bank’s officer by contacting your servicing Branch.

  Can I withdraw from the application process at any time before submitting it or after a decision is reached by the Bank?

  You can withdraw your application at any time. If you have entered any information, you have the choice to save it and resume with the application at a later stage or discard it. If you choose to discard it, the information you entered will not be saved. Your application will be automatically discarded if you remain inactive for a period of 15 days.

  If a decision is reached by the Bank, you can still withdraw your application at any time before entering into a contract for the granting of the facility, but before the expiration of the decision, as mentioned in the relevant notification letter. This does not affect your other rights regarding the processing of your personal data.

  You can also withdraw from the contract within a specified timeframe and subject to certain conditions. More information on your right to withdraw from the contract will be provided in the pre-contractual information for the credit facility which will be made available to you, as well as in the agreement for the granting of the facility.

  How is Bank of Cyprus protecting my privacy and handling my personal data?

  The Bank is committed to protecting your privacy and handling your data in an open and transparent manner. You can learn more in the Bank’s Privacy Statement, where you can also find further details on your rights, for example your right of access, right to request correction, the right to lodge a complaint etc.

  How can I sign my legal documents after approval? Is it possible to use a digital signature?

  After your application is approved, you will receive a relevant message both on your mobile phone and in 1bank.

  You will be able to choose to sign using a digital signature, provided that certain conditions are met. If you do not choose to sign using a digital signature or if the conditions set are not met, the documents will be signed at your servicing branch, unless you have indicated otherwise during the application.

  The use of digital signature is currently available only for applications submitted through the BoC Mobile app.

  What are the conditions for using a digital signature?

  • The accounts for deduction of expenses and/or monthly installments must exclusively belong to you. If no such accounts exist, you are given the option to open a new e-Instant account. A debit card can be connected to the account, which can be used for purchases through the internet or at merchants’ stores. In addition, the account can be used for transactions through 1bank and for the repayment of installment of loans and cards.
  • The language in which the documents are issued must be your language of communication.
  • No additional terms and conditions are set for the financing by a Bank officer.

  If I am entitled to sign using a digital signature, how is the purchase made and what is the cost?

  The digital signature is used exclusively for the signing of the documents required for the specific financing. There is no charge for this.

  How fast can I have access to the card limit?

  If approved, the limit will become available to you the working day following the signing of the contractual documentation at the latest.

  How can I pay the monthly card amount due?

  You are highly advised that you have a direct payment order for the repayment of the instalment from your account. If you don’t have an account, you can open one via our digital channels or at your servicing Branch. Cash payments can also be done through the Bank’s Branches, ATMs or through transfers from your accounts in Bank of Cyprus or other Banks.

  Do I have to pay any membership fee for having a Credit Card?

  Yes. The card is charged with a membership fee at the opening of the account. The membership fee is charged monthly or yearly based on the type of the card. For more details regarding the frequency and the amount of membership fees you can check the Table of Commissions and Charges.

  What do I need to know about card repayments?

  • You can provide instructions in writing, so that your monthly card repayment is paid automatically from your account. You can choose to repay the full balance of your statement or a percentage of it that you can select yourself. You can make additional deposits any time in cash or through transfers from your Bank of Cyprus accounts or from other Banks.
  • Monthly repayments should be made on the date specified on the statement. Delayed payments incur additional costs.
  • You can always request a change of the percentage you want to repay. This shall be done in writing. Instructions shall be delivered to your servicing Branch.

  How will I get my card and pin?

  You shall receive your card at the mailing address shown in the Bank’s records. Note that you can modify this if you wish during the application process.

  Your pin will be available to you through your BoC Mobile app.

  I am not a customer of the Bank. Can I still apply?

  Yes. You can download the BoC Mobile app and register. Then, you will be able to connect to 1bank (Terms and conditions apply).  You can apply for this facility either via Internet Banking or via the BoC Mobile app.            

• For QuickOverdraft

  What is the interest rate?

  Find out more on interest rates here.

  How do I know if I am eligible to apply?

  The facility is offered to permanent residents of the Republic of Cyprus who need a solution for every financing need. If you are not a permanent resident of the Republic of Cyprus or if you have not resided in the Republic of Cyprus for the last one (1) year, contact any Relationship Officer in our Branch Network to find out your options.

  How can I access my money?

  • With issuance of cheques

  • Ability to use Direct Visa for your purchases

  • By using ATMs in Cyprus with no additional costs.
  • By using ATMs abroad, with additional cost

  What other benefits are offered by this account?

  • Automatically repayment of loans, insurance etc through a standing order

  • Automatically settlement of utility bills through a standing order

  • Immediate transaction notification via SMS

  • Ability to manage your accounts through 1bank 24 hours a day

  • Automatic credit of the account with your monthly salary

  Is there a right of withdrawal?

  Within 14 calendar days from the date of the agreement conclusion when the facility is provided without any guarantees/securities or is secured with personal guarantees.

  FAQs για QuickOverdraft

  How can I check the status of my application?

  You will be informed of your application status via a message on your mobile or via 1bank.

  Can I add a joint borrower?

  QuickOverdraft products are available to one borrower. You can apply with a joint borrower through your servicing Branch.

  What supporting documents do I have to submit?

  A proof of income may be requested within the online procedure.

  Do I have to cover my overdraft with an insurance?

  No, you don’t have to. However, if you are interested in doing so, contact your servicing Branch. Terms and conditions apply.

  Are there any fees associated with the application?

  QuickOverdraft products are offered without any initial bank charges (arrangement or documentation fees). You will have to pay stamp duty as per the relevant legislation which applies from time to time. 

  What does the automated assessment of my application, the automated decision-making and the automated processing of my personal data and profiling involve?

  Applications for QuickOverdraft products are assessed electronically based on your creditworthiness, repayment ability and the Bank’s credit policy as applicable from time to time.

  The decision for the approval or rejection of the online credit application will be reached by processing your personal data using solely automated means (including profiling), without human involvement, and only after we have your explicit consent to do so.

  Profiling under this procedure involves the automated processing of your personal data to analyze, evaluate and predict your creditworthiness and ability to repay the facility.

  The Bank will use only the necessary information that will allow the assessment of your creditworthiness and repayment ability and to make responsible, fair and informed lending decisions.

  The Bank will use information that you provide, as well as information derived from the Bank’s internal sources (that is your personal and contact details, employment, income, expenses, family structure, spending habits, conduct on other accounts / facilities / guarantees / securities, payment arrears on other accounts / facilities, judgement debts, whether your personal data has been verified and updates for anti-money laundering purposes) and external sources (that is bankruptcy records, i.e. arrears, non-performing facilities and judgement debts at other banks from Artemis Credit Bureau). You can learn more in the Bank’s Privacy Statement.

  The application may also be automatically referred to the Bank for further evaluation by an officer.

  Do I have the right to object to the automated decision?

  Yes, you have the right to request re-examination of the application by a Bank’s officer by contacting your servicing Branch. 

  Can I withdraw from the application process at any time before submitting it or after a decision is reached by the Bank?

  You can withdraw your application at any time. If you have entered any information, you have the choice to save it and resume with the application at a later stage or discard it. If you choose to discard it, the information you entered will not be saved. Your application will be automatically discarded if you remain inactive for a period of 15 days.

  If a decision is reached by the Bank, you can still withdraw your application at any time before entering into a contract for the granting of the facility but before the expiration of the decision referred to in the relevant notification letter. This does not affect your other rights regarding the processing of your personal data.

  You can also withdraw from the contract within a specified timeframe and subject to certain conditions. More information on your right to withdraw from the contract will be provided in the pre-contractual information for the credit facility which will be made available to you, as well as in the agreement for the granting of the facility.

  How is Bank of Cyprus protecting my privacy and handling my personal data?

  The Bank is committed to protecting your privacy and handling your data in an open and transparent manner. You can learn more in the Bank’s Privacy Statement, where you can also find further details on your rights, for example your right of access, right to request correction / rectification, the right to lodge a complaint etc.

  How can I sign my legal documents after approval? Is it possible to use a digital signature?

  After your application is approved, you will receive a relevant message both on your mobile phone and in 1bank.

  You will be able to choose to sign using a digital signature provided that certain conditions are met. If you do not choose to sign using a digital signature or if the conditions set are not met, the documents will be signed at your servicing branch, unless you have indicated otherwise during the application.

  The use of digital signature is currently available only for applications submitted through the BoC Mobile app.

  What are the conditions for using a digital signature?

  • The accounts for deduction of expenses must exclusively belong to you.
  • The language in which the documents are issued must be your language of communication.
  • No additional terms and conditions are set for the financing by a Bank officer.

  If I am entitled to sign using a digital signature, how is the purchase made and what is the cost?

  The digital signature is used exclusively for the signing of the documents required for the specific financing. There is no charge for this.

  How fast can I have access to my account?                                                                       

  If approved, the overdraft will become available to you the working day following the signing of the contractual documentation at the latest.

  I already have a sight account (current account with no limit). Can I convert this to an overdraft account?

  Yes you can, by applying at your servicing Branch. By applying through Digital Channels, you will open a new account.  

  Can I have a debit card connected to my new overdraft?

  You will have the choice to apply for a new debit card (Visa or Mastercard) through your application (Terms and conditions apply).

  I am not a customer of the Bank. Can I still apply?

  Yes. You can download the BoC Mobile app and register. Then, you will be able to connect to 1bank (Terms and conditions apply). You can apply for this facility either via Internet Banking or via the BoC Mobile app.

  Useful information on the right to withdraw from the agreement

  • Within 5 business days from the date of the agreement conclusion, when the facility is secured with a mortgage on a house

  • Within 14 calendar days from the date of the agreement conclusion when the facility is provided without any guarantees/securities or is secured with personal guarantees.

   

• For QuickCar- Hire Purchase

  What is the interest rate?

  Learn more on out interest rates here.

  How do I know if I am eligible to apply?

  The facility is offered to permanent residents of Cyprus who need a solution for every financing need. If you are not a permanent resident of the Republic of Cyprus or if you have not resided in Republic of Cyprus for the last one (1)  year, contact any Relationship Officer in our Branch Network to find out your options.

  What is the maximum duration?

  The maximum repayment period is 7 years for a new car.  For Green Car – new electric or hybrid cars with emissions <50g CO2/km the maximum duration is 8 years.

  Is there a customer contribution?

  Minimum contribution of 15% of the car purchase price for a new car.

  Are there any other benefits?

  You can benefit from a 0,10% lower interest rate of the Fil-eco Energy Loan, for the purchase and installation of electric charging points, if you have already been approved for Green Car Hire Purchase.

  FAQs for Quick Car - Hire Purchase

  How can I check the status of my application?

  You will be informed of your application status via a message on your mobile or via 1bank.

  Can I add a joint lessee to the facility?

  QuickCar products are available to one lessee. You can apply with a joint lessee through your servicing Branch.

  What supporting documents do I have to submit?

  You must submit the car invoice / quotation. A proof of income may be requested within the online procedure.

  Do I have to cover my car hire purchase with an insurance?

  No, you don’t have to. However, if you are interested in doing so, contact your servicing Branch. Terms and conditions apply.

  Are there any initial fees associated with the application?

  QuickCar products are offered without any initial bank charges (arrangement or documentation fees). You will have to pay stamp duty as per the relevant legislation which applies from time to time. 

  Find out about all Bank fees from the Table of Commissions and Charges

  What does the automated assessment of my application, the automated decision-making and the automated processing of my personal data and profiling involve?

  Applications for QuickCar products are assessed electronically based on your creditworthiness, repayment ability and the Bank’s credit policy as applicable from time to time.

  The decision for the approval or rejection of the online credit application will be reached by processing your personal data using solely automated means (including profiling), without human involvement, and only after we have your explicit consent to do so.

  Profiling under this procedure involves the automated processing of your personal data to analyze, evaluate and predict your creditworthiness and ability to repay the facility.

  The Bank will use only the necessary information that will allow the assessment of your creditworthiness and repayment ability and to make responsible, fair and informed lending decisions.

  The Bank will use information that you provide, as well as information derived from the Bank’s internal sources (that is your personal and contact details, employment, income, expenses, family structure, spending habits, conduct on other accounts / facilities / guarantees / securities, payment arrears on other accounts / facilities, judgement debts, whether your personal data has been verified and updates for anti-money laundering purposes) and external sources (that is bankruptcy records, i.e. arrears, non-performing facilities and judgement debts at other banks from Artemis Credit Bureau). You can learn more in the  Bank’s Privacy Statement.

  The application may also be automatically referred to the Bank for further evaluation by an officer.

  Do I have the right to object to the automated decision?

  Yes, you have the right to request re-examination of the application by a Bank’s officer by contacting your servicing Branch. 

  Can I withdraw from the application process at any time before submitting it or after a decision is reached by the Bank?

  You can withdraw your application at any time. If you have entered any information, you have the choice to save it and resume with the application at a later stage or discard it. If you choose to discard it, the information you entered will not be saved. Your application will be automatically discarded if you remain inactive for a period of 15 days.

  If a decision is reached by the Bank, you can still withdraw your application at any time before entering into a contract for the granting of the facility, but before the expiration of the decision, as mentioned, in the relevant notification letter. This does not affect your other rights regarding the processing of your personal data.

  Once the contractual documentation is signed and the amount of the hire purchase facility is used to pay the car dealer, you cannot withdraw from the contract.

  How is Bank of Cyprus protecting my privacy and handling my personal data?

  The Bank is committed to protecting your privacy and handling your data in an open and transparent manner. You can learn more in the Bank’s Privacy Statement, where you can also find further details on your rights, for example your right of access, right to request correction / rectification, the right to lodge a complaint etc.

  What happens after approval?

  After approval you will be notified for the preparation of the contractual documentation for the granting of the facility via a message on your mobile. The signing of the contractual documentation will take place at your servicing Branch, unless indicated otherwise. The use of digital signatures is not possible for QuickCar Hire Purchase.

  How will the dealer be paid?

  The Bank will deposit the amount of the hire purchase facility directly into the account of the car dealer. 

  What is the Annual Percentage Rate (APR)?

  The Annual Percentage Rate (APR) is the total cost of the financing to the consumer. The APR includes all financing expenses paid by the client to either the Bank or to third parties (e.g. government fees, valuation expenses, insurance etc).

  The APR is considered to be the best tool for comparing the real cost for the customer as it includes all the financing expenses. It helps you form a complete picture and to compare the Bank’s schemes with the schemes of other banks.

  I am not a customer of the Bank. Can I still apply?

  Yes. You can download the BoC Mobile app and register. Then, you will be able to connect to 1Bank (Terms and conditions apply). You can apply for this facility either via Internet Banking or via the BoC mobile app.

   Useful information for the financing

  Do I have an option to repay my financing earlier, should I wish to?

  Yes, you may repay the financing earlier with no charge.

  What is the financing method?

  Financing with Hire Purchase.

  • When your application is approved the car ownership is transferred to the Bank of Cyprus and to your name and the seller is paid 

  • When the financing amount is fully repaid, the car ownership is transferred to you after you pay the amount of €50 to the Bank for the right to purchase. The right to purchase is incorporated in the last instalment. 

  Are there any other Hire Purchase options, other than the purchase of a car?

  There are Hire Purchase options available for the purchase of used cars, equipment, or motorcycle (new or used). For more information contact any Relationship Officer in our Branch Network.

• FAQs Digital Signature

  How can I sign my legal documents after approval? Is it possible to use a digital signature?

  After your application is approved, you will receive a relevant message both on your mobile phone and in 1bank.

  You will be able to choose to sign using a digital signature, provided that certain conditions are met. If you do not choose to sign using a digital signature or if the conditions set are not met, the documents will be signed at your servicing branch, unless you have indicated otherwise during the application.

  The use of digital signature is currently available only for applications submitted through the BoC Mobile app.

  What are the conditions for using a digital signature?

  • The account for deduction of expenses and/or monthly installment must exclusively belong to you. If no such account exists, you are given the option to open a new e-Instant account. A debit card can be connected to the account, which can be used for purchases through the internet or at merchants’ stores. In addition, the account can be used for transactions through 1bank and for the repayment of installment of loans and cards.
  • The language in which the documents are issued must be your language of communication.

  • No additional terms and conditions are set for the financing by a Bank officer.

  If I am entitled to sign using a digital signature, how is the purchase made and what is the cost?

  The digital signature is used exclusively for the signing of the documents required for the specific financing. There is no charge for this.