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• Which supporting documents are required for my application?

  To verify your information and evaluate your application, you’ll need to provide certain documents. In addition, specific supporting documents may be requested after approval, for document preparation. These may vary depending on both your personal and the loan details. 

  Proof of Income

  Employees / Pensioners

  • Recent payroll
  • Social insurance statement (if required)
  • Pension confirmation (if applicable during the loan period)

  Self-Employed

  • Tax form
  • Recent financial statements
  • Social insurance statement or income certificate from an accountant/auditor
  • VAT statements (where applicable)

  Additional Income

  • Social benefits: recent remittance receipts or approval documents
  • Alimony: recent remittance receipts
  • Rental income: title deed, rental agreement, or recent receipts
  • Dividends/investments: company financial statements and accountant/auditor confirmation

  
  Proof of securities

  Before Bank decision

  • Sale agreement
  • For unfinished properties: architect/engineer certificate for building cost and duration, title deed of current owner
  • For completed properties: sale agreement, acceptance of offer (if purchased from a debt acquisition company)

  After Bank decision (if approved)

  • For Green Loans, energy performance certificate Category A (issued from a qualified expert, as specified on the website of the Ministry of Energy, Commerce and Industry).
  • Advance payment receipt (if applicable)
  • Property division agreement (if relevant)
  • Planning and building permits issued by the Provincial Self Government Organisation in which the property is located
• Which interest rate works best for me?

  Fixed interest rate
  

  • You’ll know exactly what you’ll pay each month, great for financial planning for the specific period.
  • Protects you from potential rate increases for a set period (3, 5, or 10 years).
  • After the fixed period ends, the interest rate switches to variable.
  • For first-home or holiday-home loans, you can choose a loan with fixed rate for 25 years, ensuring fixed rate and instalment stability for the whole duration of the loan.

  Note: If market interest rates drop, fixed interest rates remain unchanged.
  
  

  Variable interest rate
  

  • Suitable if you can handle fluctuations in monthly payments.
  • You can benefit from possible reductions in market interest rates.
  • Your instalment may increase or decrease during the loan term based on the change in the interest rate.
    
    

  What may influence interest rates?
  

  • Europian Central Bank Monetary Policy
  • Inflation and economic growth
  • Market supply and demand for money / market liquidity
  • Global economic trends and investor expectations
  • Regulatory and legal framework
  • External Factors (e.g., geopolitical and macroeconomic risks, exchange rates, etc.)
• How can I be assisted with loan repayment?

  We understand that life can be unpredictable. That’s why our loan comes with flexible options designed to support you.

  Grace period:
  

  You can choose a grace period of up to 12 months on the principal.
  If your property is under construction, you can extend this grace period to cover both principal and interest for up to 12 months. This gives you extra breathing room while your new home is being built.

  
  Instalment postponement:

  If unexpected circumstances arise, you have the option to postpone the payment of up to 2 monthly instalments per year (with a maximum of 24 instalments over the loan term). This option is subject to Bank approval and terms & conditions.

• Up to what age can I repay my loan?

  Your age at the end of the loan term should not exceed 65. If you can prove that you’ll be able to repay beyond that age, you may qualify for a loan up to age of 70. For joint applications, we consider the youngest applicant’s age, giving you more flexibility to meet your needs.

• What happens after I submit my application?

  Upon submission:

  Once you submit your application and provide all the required documents, your application will be evaluated. A Bank Officer will inform you of the Bank's decision.

  If you apply online for a housing loan, you’ll get notified right away, or within 24 hours, if your application has been pre-approved,rejected or referred to a Bank officer for further review. For more details, visit the Digital Housing Loans section.

  After approval:

  A Bank officer will contact you with a binding letter of offer.

  You’ll have 15 working days to review the offer, compare options, and make an informed choice. You can accept the offer after 5 working days from receiving it.

  After your acceptance and given that the property valuation carried out on behalf of the Bank meets the Bank’s Lending Policy, you (and any guarantors, collateral providers) will sign the loan documentation.

  Once all contracts, guarantees, and conditions are in place, the loan will be granted according to the agreed terms.

• What if I decide to make prepayments towards my loan?

  Yes, you can make partial or full prepayments toward your loan.

  Where a loan is paid off early, or instalments are paid early in relation to the agreed schedule, the Bank will charge costs depending on the type of interest rate and the amount that was paid early.

  In case of loans with a long duration of fixed interest rate, the cost of early repayment may be significant.  The cost of early repayment that is estimated by the Bank mainly depends on the interbank market interest rates which fluctuate on a daily basis as well as on the date of early repayment. For more information you can contact a Relationship Officer in our Branch network.

  You may also be informed about all Bank fees from the Table of Commissions and Charges

• What should I keep in mind when repaying my instalments?

  Paying your instalments on time prevents extra charges or your loan being classified as non-performing.
  
  To ensure prompt payment:

  • You can provide instructions in writing, so that your instalment is paid automatically from your current account.
  • You can pay your instalments as stipulated by the terms of your loan. Please make sure to designate a date that is convenient for you. Should this date change, you need to promptly  contact your responsible officer.
  • Delayed instalment payments incur additional costs, increasing the cost of your loan.
  • Should your financial circumstances change and you are unable to keep up with instalment payments per the terms of your contract, please get in touch promptly with your responsible officer in order to agree a new repayment schedule adapted to your new circumstances.
• What securities are needed for my loan?

  To secure your loan, you’ll need to provide the following:

  • First mortgage on the property being financed, for which a valuation will be carried out on behalf of the Bank, by an approved valuer.
  • Assignment of the Sale Agreement (if applicable)
  • Assignment of Life insurance policy or loan insurance covering the loan amount and term.
  • Property insurance against risks like fire, earthquake, natural disasters, and floods, with a clause in favour of the Bank.
  • If married or in a civil union agreement and you are not submitting a joint application, your spouse/partner must give consent and provide his/her personal guarantee.
  • Additional guarantees / securites (if necessary)