Additional info

• How do I carry out my transactions in real time prices?

  The new functionality is provided through Internet Banking and BoC Mobile App under “Transfers” to own connected accounts or to other BoC customers’ accounts. Once the transaction details are completed, real time foreign exchange rates will be provided for a short, predetermined period on the transfer screen. The transfer is executed and processed when the client accepts and confirms the exchange rate offered. The affected BoC accounts will be instantly and automatically debited/credited with the relevant amounts.

• Do I pay foreign exchange commission when using eFx Convert?

  No commission is charged for transactions executed in real time through eFx Convert. This service is available for over 45 currency pairs including all the major ones.

• How can I use eFx Convert for Outward Payments?

  Open a foreign currency account in the currency of your outward payment, where you can convert and transfer the amount you need using eFx Convert. As soon as this transfer is completed, you can proceed with the outward payment by debiting the foreign currency account where the required amount is already available.

• When is eFx Convert service available?

  The service is available for extended hours during banking business days from 7:30am until 11:00pm. On the days preceding bank holidays in the Republic of Cyprus the service is available from 7:30 am until 5:00 pm. Bank holidays in the Republic of Cyprus are determined by the Central Bank of Cyprus and published on its official website. Transactions with currency conversion which are placed outside the operating hours of the service will be processed as “pending future execution orders” - provided that the client chooses so - and will be executed at the opening of the next business day with the available FX prices at the time.

  For Quick account holders the service is available on a 24-hour basis including bank holidays and weekends for transfers in combinations between currencies in EUR, USD and GBP.

• What are the additional benefits for Quick Account holders when using the eFX Convert service?

  Transfers from and to Quick accounts for any currency pair combination between EUR, USD and GBP are executed with improved exchange rates on a 24-hour basis during banking business days with a limit of €50,000 per transaction. The service is also available on weekends and bank holidays with a daily limit of €5,000.

  Exchange rates provided on non-business days are less favorable. For more information, please refer to the Terms and Conditions of eFX Convert service, which are available on the Bank’s website and are amended from time to time.