My accounts – Transaction Status

Option through which you can view the status of all transactions carried out via Internet and Mobile Banking.

General information

You can view several details per transaction, such as the status and execution date
You can create a copy of the transaction containing all transaction information entered
You can view the supportive documents attached for the specific transaction
You can decline pending transactions (Status Pending approval) depending on your access level for multiple signatures subscribers or transactions that have a future execution date (Status Pending future execution)
The maximum number of transactions that can be displayed on screen is 1000 (500 per page)
By pressing you can print or export the information. The way data are displayed are based on the sorting selected by the subscriber. The maximum number of transactions that can be exported is 10.000 in pdf, xls formats and 10000 in xml
The xml file format presents additional useful information in relation to other formats, such as the total number of transactions displayed in the file, Transfer Commission and Total Charges for each Transaction in status Completed (the value for Transfer Commission and Total Charges may be indicative if the transaction was completed on the day the file was exported. The final value is presented the next working day). Read the guidelines about the status of each transaction when presented in xml format.

Selection

Group and Customers: if more than one in your subscription, select accordingly
Account: Select accordingly
Multiple Payments Response Files: It is an optional field - if you use it, other filters will not be activated: Click to view the fields relating to searching for Multiple Payments Response Files:

File Name: Enter the exact name of the file that was uploaded (ensure that no other file with same name was uploaded during same period, otherwise the transactions to be displayed will be for all files with same name)
End to end identification: Enter the exact unique reference number of any beneficiary reported in the file.If you use this field, only transactions with this reference number will be displayed, and only these will be exported to the file if you select Export to xml.

Period: Select the period for which you want to view the transactions. Alternatively, you can select Other Period from the drop-down list and enter other dates. You can search by Creation Date or Execution Date of the transaction
Apply Filter: Click to view the results of your search
To remove the Filters, click on Clear Filter/Clear All

Other options:

Decline: Choose any transaction in status Pending Approval or Pending (future execution) and click on Decline. The transaction status will change to Declined and will not be received by the Bank for execution
Filters: 1bank transaction type/Status: Select one or more of these filters to limit the search on screen (filters do not apply for export) and click on Apply Filter. If, for instance, you wish to view the completed transactions to third parties, you can select Transfers to BoC customers in the 1bank Transaction Type filter and Status Completed in the Status filter
To remove the Filters, click on Clear Filter/Clear All
Sort: select how you want the data to be sorted in your screen. Can be sorted by 1bank transaction type, amount, status etc in ascending or descending order
Transaction Number: Click on the transaction link to view the details of the transaction in pdf format. This information is available for all transactions carried out via Internet and Mobile Banking
Copy Transaction: Click on icon to automatically create a copy of a transaction without the need to re-input any details. To use this icon, you need to have Full Access level for the account that will be debited.

Activity Status

The Status column displays the status of the transaction. The main transaction statuses are the following:

Submitted: The transaction is pending. It has not yet been received by the banking system
Submitted (Pending Execution): The transaction is pending for execution in the banking system
Accepted: The transaction has been received and will be processed manually
Pending Approval: The transaction is pending for approval from other User(s) - applicable only for accounts with multiple signatures
Completed: The transaction has been completed successfully
Pending (Future Execution): The transaction is pending to be executed on the execution date entered
Declined (by User): The transaction has been declined by a User - available only if a transaction is in status Pending (Future Execution) or Pending Approval
Rejected (By System): The transaction has been rejected by the banking system. Moving the mouse over the status, will reveal the rejection reason
Failed: The transaction failed to be executed due to an abnormal error such as system failure, future transactions that fail to be executed due to unavailability of funds
Expired: The transaction has expired because not all required users have approved it by the end of its execution date.