Digital Product Management (Digital Sales) - Ref. 1039
Seniority Level: Experienced
What you will actually do:
- Shape Strategy: Define and prioritize the customer engagement and hyperpersonalization roadmap to reflect market trends, stakeholder input and evolving customer engagement needs.
- Drive Innovation: Drive the delivery of the Bank’s communication hyperpersonalization capability, to optimise customer engagement capabilities, using data and insights to drive continuous improvement and innovation.
- Lead Execution: Coordinate cross-functional teams to deliver personalised experiences across digital initiatives.
- Focus on Customer & Stakeholders: Understand needs, solve problems and design scalable solutions.
- Drive Data-Driven Decisions: Collaborate with Data & Analytics teams to develop customer intelligence models, triggers and personalisation rules.
- Stay Ahead: Monitor industry developments and actively recommend innovations that advance hyperpersonalization and customer engagement.
- Collaborate: Work closely with internal teams and build external ecosystems to support growth.
More information
-
🎓 Academic Qualifications
- Bachelor's degree in Computer Science, Information Systems or related subject.
- Master’s degree in the above subjects is an advantage.
💼 Experience
- Ideally 3+ years of managerial experience relevant to technology, transformation or digital customer engagement is required, although candidates with less experience are also encouraged to apply.
- Experience in digital sales, digital customer engagement, AI or fintech is a strong plus.
🌟 Other Skills
- Strategic thinking and product vision.
- Strong stakeholder management and influencing skills.
- Customer-centric mindset with a focus on user experience.
- Excellent communication and cross-functional collaboration skills.
- Excellent verbal and written communication in both Greek & English.
-
💰 Total Rewards
- Competitive salary - Up to €60.000 (depending on qualifications and experience)
- 9% Provident Fund (employer contribution) from day one
- Performance bonus opportunities (discretionary)
- Preferential financing rates
🕒 Work–Life Support
- 28 days annual leave (increases with tenure)
- Sabbatical/part time options (discretionary)
🚀 Growth
- Continuous learning
- Personal and Professional development programs
- Recognition for great work
- Career opportunities with technical and management ladders
💚 Wellbeing
- Medical & life insurance
- Wellbeing Program: team‑building, physical, mental & financial health guidance
- Employee Assistance Line
-
Create your account on our recruitment platform and take the first step toward your next adventure!
- Sign in or Create an account in our 'e-recruitment System' and complete your profile and upload your CV. Please ensure that your CV clearly states the grades/GPA obtained for all academic qualifications listed, including your High School Diploma, Bachelor’s degree, Master's Degree, and any other relevant qualifications, where applicable, to facilitate the assessment of your application.
- From the ‘Candidate Profile’ section, click on the following:
- BoC Logo or link
- Job Search
- Search Jobs
- Click on on the vacancy you are interested in
- Hit Apply
- Make sure you hit on Apply button again
- Sign in or Create an account in our 'e-recruitment System' and complete your profile and upload your CV. Please ensure that your CV clearly states the grades/GPA obtained for all academic qualifications listed, including your High School Diploma, Bachelor’s degree, Master's Degree, and any other relevant qualifications, where applicable, to facilitate the assessment of your application.
Additional Information
- Location: Nicosia
- Employment Type: Permanent, Full time
Already have a profile in our recruitment system?
Great! Just make sure you meet the criteria and apply directly to this position. We treat all applications with the strictest confidentiality.
Need More Info?
Feel free to reach out to our recruitment team at hr@bankofcyprus.com