Frequently Asked Questions

  • You can apply at any Bank of Cyprus branch to obtain the Aegean Mastercard or Aegean Mastercard Business.

    For the Aegean Mastercard, you can also submit your application online via Quick Card.

  • By signing the card application form and accepting the terms and conditions, you become a member of the AEGEAN Miles+Bonus programme.

  • You can track your miles balance on aegeanair.com after you log in to your Miles+Bonus account.

  • Miles can be redeemed either online after logging into your Miles+Bonus account, free of charge, or by calling the AEGEAN Call Centre at 22654100 from a landline or (+30) 210 6261000 from a mobile phone or from abroad, 24 hours a day, seven days a week.

    The redemption of miles by the company is carried out exclusively online through its Miles+Bonus account.

  • If you wish so, the Miles+Bonus account will remain valid after you cancel your credit card, while the miles corresponding to the transactions you made during the month prior to the cancellation will not be credited to your Miles+Bonus account.

  • You can earn miles from all transactions made with your Aegean Mastercard or Aegean Mastercard Business card, whether in Cyprus or abroad except for transactions involving (a) cash withdrawals; (b) cash or cheque deposits; (c) automatic payment orders; (d) bank charges such as card subscription payment fees, PIN re-printing fees, etc.; (e) transactions for payment of taxes and government service fees (including postal charges); (f) utility bill payments; (g) gambling (Betting); and (h) money transfers and Original Credit Transactions.

  • The miles accrued are calculated as follows:

     

    For Aegean Mastercard:

    • For every €1 spent within the AEGEAN network, you earn 3 miles.
    • For every €2 spent in all other non-AEGEAN businesses, you earn 1 mile.

     

    For Aegean Mastercard Business:

    • For every €1 spent within the AEGEAN network, you earn 4 miles.
    • For every €1 spent in all other non-AEGEAN businesses, you earn 1 mile.
  • The miles collected are credited to the Miles+Bonus account of the cardholder. In the case of corporate cards, the miles are credited to the company’s Miles+Bonus account.

  • Starting 09/10/2025, miles earned through the Aegean Antamivi Mastercard for transactions within the AEGEAN network are credited to your Miles+Bonus account within the following days and appear under the description Aegean Mastercard Antamivi.  All other miles earned continue to be credited at the beginning of the following month with the description Aegean Mastercard Monthly Accruals.

  • Holders of any additional Aegean Mastercard collect points which are credited to the Miles+Bonus account of the principal cardholder as follows:

    • For every €1 spent within the AEGEAN network, you earn 3 miles.
    • For every €2 spent at businesses outside AEGEAN, you earn 1 mile.
  • Aegean Mastercard subscriptions will be charged monthly; more specifically:

    Aegean Mastercard Primary: €5 per month (€60 annually)
    Aegean Mastercard Additional: €3 per month (€36 annually)
    Aegean Mastercard Business: €8 per month (€96 annually)

    You can find more information about the charges related to this product here.

  • The subscription fee in case of cancellation of the card will not be reversed since it is charged on a monthly basis.

  • The miles accrued by using the Aegean Mastercard Business card are credited to the Miles+Bonus account of the company, which is the only one that can redeem these miles and transfer them free of charge to any other Miles+Bonus account holder. In addition, the company has the ability to purchase redemption miles as well as donate its miles to non-profit organizations.

    However, as regards award and tier miles accrued from making a trip, they are credited to the personal Miles+Bonus account of the Aegean Mastercard Business cardholder.

  • Miles accrued on the Miles+Bonus account do not have an expiry date.

  • The annual maximum number of miles you can earn as an Aegean Mastercard or Aegean Mastercard Business cardholder, in the AEGEAN Miles+Bonus Loyalty Program shall not exceed 100.000 miles per card / per year.

  • During the application process for the Aegean Mastercard, you will need to provide your existing personal Miles+Bonus Account Number (Frequent Flyer Number) and the email address you used to register your Miles+Bonus account, to enable the two accounts to be linked.

  • The member may redeem miles to issue a Ticket for him/herself or any third person he/she wishes for.

  • A member who is an Aegean Mastercard cardholder and an employee of an Aegean Mastercard Business cardholder company can log in to their Miles+Bonus account at aegeanair.com and find all their coupons in the "My Coupons" section.