Technical Support Engineer Jinius (Κωδ. 723)

We are currently seeking to recruit a Technical Support Engineer to join our dynamic team at Jinius, a subsidiary of the Bank of Cyprus.

If you are passionate about technology and finding creative solutions, then this opportunity might be for you!

More information

  • 2nd level application support

    • Troubleshoot and resolve technical issues impacting the availability of applications.
    • Analyze application logs and metrics to identify and resolve performance bottlenecks.
    • Document and escalate complex issues to senior engineers.
    • Provide in-depth technical support to customers via email, and phone.

    IT operations

    • Configure and manage monitoring tools to detect and respond to IT incidents promptly.
    • Develop and implement automated processes for IT asset management and provisioning.
    • Provide support to end users on IT-related topics.
    • Develop automated onboarding and offboarding processes for IT workstations.
    • Bachelor's degree required, preferably in computer science, electrical and computer engineering, or equivalent work experience, master’s degree preferred.
    • Microsoft Certified: Identity and Access Administrator Associate preferred.
    • Prometheus Certified Associate (PCA) preferred.
    • Certified Kubernetes Administrator (CKA) will be considered as an advantage.
    • 2+ years proven track record in a similar position.
    • Experience with SQL.
    • Experience with log, metrics, or trace observability.
    • Experience with Kubernetes and/or container orchestration.
    • Experience with Identity and Access Management (IAM).
    • Excellent written and verbal communication skills in both Greek and English.
    • Excellent analytical and problem-solving skills.
    • Competitive salary
    • Private health care
    • Pension fund
    • Hybrid working model
    • Work with latest technologies
    • Agile work environment
    • Bi-weekly sprint reviews with snacks
    • Unlimited freshly brewed coffee
    • Sign in or Create an account in our 'e-recruitment System' and complete your profile 
    • From the ‘Candidate Profile’ section, click on the following:
      • BoC Logo or link
      • Job Search
      • Search Jobs
      • Click on the job vacancy you are interested in
      • Apply
      • Scroll down the page and click on ‘Apply’ again.

Additional Notes

1) Type of Employment: Permanent

2) Candidates who have already created a profile in our recruitment system and are interested in the specific position, need to apply for the position provided that they meet the criteria set.

3) Only shortlisted candidates will be contacted.

4) All applications will be treated with strict confidentiality.